Supervised 50+ peer mentors, 10+ online learning coaches, and 10+ writing tutors.

Oversaw development of the Center for Academic Excellence, which required merging student academic support programs under a single, streamlined office.

Launched a peer mentoring program for first-year students in the College of Arts and Sciences and the College of Education and Professional Studies.

Supervised a full-time Student Academic Success coordinator.

Recruited and trained supplementary instructors and mentors from a variety of academic disciplines.

Contributed substantially to First Year Experience curriculum design and program development.

Served as a key member to the University of South Alabama’s First Year Experience Committee.

Collaborated with First Year Experience faculty and college coordinators to select and place first-year peer mentors (JagPALs) in First Year Experience courses.

Organized training and ongoing guidance for First Year Experience faculty.

Utilized specialized software, such as EAB Navigate and WConline, to mentor students, schedule services, and assess program effectiveness.

Co-Chaired the University Writing Committee, which oversees curriculum design and course approvals for USA’s Writing Across the Curriculum program.

Redesigned and administered USA’s Writing Across the Curriculum faculty development course.

Planned and promoted events, providing students with opportunities to learn about campus resources and develop necessary skills to succeed in college and beyond.